New Client Manager

The Client Manager is responsible for developing and managing relationships with clients, consultants, brokers, and partners. This role involves developing and implementing strategies to maintain and enhance client satisfaction, including collaborating with internal departments to meet client needs. The Client Manager serves as the primary point of contact for clients, addressing inquiries, resolving issues, and identifying opportunities for growth. They analyze client feedback to drive continuous improvement and maintain strong relationships built on trust and transparency. This also includes clinical program strategies to optimize patient care outcomes, medication adherence, and overall member experience.