Principal Product Manager, AI Control Plane and Guardrails

Overview:

• Partner closely with engineering, design, security, data, legal, and cross-functional product partners to define requirements, align dependencies, and deliver a cohesive AI control plane.
• Operate as a technical, high-autonomy product leader, bringing clarity to ambiguous problem spaces, mentoring other product managers, and representing the governance perspective in broader AI product and platform decisions.

What you'll bring:

• Extensive product management experience owning complex, technical products end-to-end from customer discovery and strategy through roadmap execution and delivery in B2B SaaS platforms.
• Strong customer empathy and experience partnering with enterprise customers, security teams, and compliance stakeholders to understand constraints, validate problems, and prioritize the highest-impact investments.
• Working knowledge of security, compliance, and regulatory concepts as they relate to AI products, including data residency, model governance, access controls, auditability requirements, and emerging AI policy frameworks.

Responsibilities:

• Translate customer and field feedback into clear problem statements, prioritized outcomes, and pragmatic releases that improve usability, manageability, and trust in AI-powered capabilities at scale.
• Define and drive the governance model for AI across GitLab, including hierarchical policy controls, feature-level toggles, role-based access, data-handling settings, and model-selection preferences that give organizations the granularity they need.