Remote Account management Jobs · AI/ML

We're seeking an exceptional Customer Success Manager with deep expertise in the Canadian public sector and defense landscape to lead our most strategic government accounts. This role requires an individual who understands both the transformative potential of AI and the unique requirements of government and defense organizations. You will be the trusted advisor and strategic partner for Canadian federal departments, provincial agencies, Crown corporations, defense organizations, and healthcare systems as they navigate the complex journey of AI adoption.

Accelerate the adoption of GPU and AI infrastructure solutions among the world’s most innovative companies. You’ll own strategic relationships with large enterprises, driving GPU adoption for large-scale training and inference workloads. This is a senior, high-impact sales role for reps who understand the intersection of compute, AI, and Enterprise business transformation.

As a Principal Customer Success Engineer, you will play a critical hands-on role in ensuring the success of our strategic customers, enabling them to unlock the full value of our systems and services. You will lead deep technical engagements across a portfolio of high-value accounts, guiding onboarding, integration, performance optimization, and production scaling and be the go-to technical partner for customer engineering teams.