Remote Account management Jobs • Catalyst

As a Mid Market Customer Success Manager (CSM) at StrongDM, you will be the driving force behind the success and growth of our mid-market and digital native customer base. Managing a dynamic portfolio of 50–80 customers, you will combine personalized onboarding support with a tech-enabled, scalable engagement model. You will be responsible for leading onboarding, adoption, and digital-led strategies across a large portfolio, while continuously driving customer satisfaction, renewals, and identifying expansion opportunities.