The Principal Customer Success Executive is accountable for the strategic leadership and execution of post-sales activities within our most valuable accounts. This position plays a crucial role in driving ServiceNow’s long-term value by accelerating customers’ journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives. As a trusted advisor, you’ll partner with C-level executives and guide seamless delivery of business transformation.
Job listings
The Customer Success Executive is accountable for the strategic leadership and execution of post-sales activities within ServiceNow’s most valuable accounts. This position plays a crucial role in driving ServiceNow’s long-term value by accelerating customers’ journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives. As a trusted advisor, you’ll partner with C-level executives, guide seamless delivery of business transformation, and foster collaboration with ServiceNow’s teams and strategic partners.
This role will lead strategic partnerships with Sidecar Health’s most complex, national employer groups, reporting directly to the Market President, ASO. This role will serve as the senior-most point of contact for our largest clients, ensuring exceptional delivery, retention, and long-term success. The ideal candidate will bring deep ASO (Administrative Services Only) experience, strategic problem-solving skills.