Play a pivotal role in shaping the quality and consistency of our client-facing content, supporting our Bid Management team and wider business development efforts. Expertise in content management and stakeholder engagement will make a real impact. Responsible for Managing and maintaining content within Qvidian, coordinating input from Bid Managers, and streamlining content production processes.
Job listings
$50â$70
USD/year
We are seeking a proactive and detail-oriented Knowledge Management Specialist to support the development, implementation, and continuous improvement of our global knowledge management strategy. This role is critical in ensuring the effective use of ServiceNow as our central knowledge platform, enhancing self-service capabilities, and improving service delivery outcomes across the organization. You will be responsible for managing day-to-day operational KM tasks, driving content quality and adoption.