The Science and Medicine Advisor provides direction and guidance to physicians, scientists, and allied health professional volunteers. They work with science volunteers to produce Scientific Statements, Clinical Practice Guidelines, educational programs, and responses to advocacy. The SMA serves as the in-house expert and resource to other Association staff developing programs and projects.

The link Health Patient Health Navigators will assist individuals and families in navigating and enrolling in government assistance programs such as HEAP, Supplemental Nutrition Assistance Program, Lifeline, and other state/federal benefits as a way to address social determinants of health. This role integrates social services, client support, data management, and public assistance knowledge with a focus on health equity.