As the Customer Outcomes Principal Business Process Consultant, you will design processes built on ServiceNow to achieve customers' desired outcomes and develop expertise related to the processes enabled by the platform. You will apply ServiceNow knowledge and domain expertise in customer engagements, design efficient workflows, and draft user stories. Your contributions will also involve providing feedback to product development and supporting the professional development of others.
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You will design processes, built on ServiceNow, to achieve customers' desired outcomes, provide expertise in processes enabled by the ServiceNow platform, and apply ServiceNow knowledge and Security Operations domain expertise in customer engagements to provide optimum workflows. You will also design efficient workflows based on ServiceNow SecOps product capabilities and leading practices and draft user stories.