Provide email and chat support (no phone calls!) to the platform's users. Answer common "how-to" and FAQ-type questions. Assist with account management and payment-related issues. Guide users through troubleshooting steps with patience and clarity.
Job listings
Bulgaria
5w PTO
Support Spotify with E-mail support and through a messaging system (non-voice support) - no calls! Previous Experience in Customer Service is a plus; Communication skills and ability to maintain good relationship with customers, assisting them in finding the best solution; Positive attitude and great interpersonal skills, with a “can do” attitude.