As a Customer Success Manager - Enterprise, you will be the face of Motive to our customers, ensuring they achieve the value promised during the sale. You will be accountable to the customer through their entire lifecycle, collaborating with Account Executives to drive growth and retention. You will own adoption, training, and development of best practices, Maintain high levels of customer satisfaction and nurture client health.

Provide technical support to customers, resolving issues efficiently and effectively utilizing experience with Amazon selling to assist customers with platform-specific challenges. Identify, document, and track bugs, working closely with the development team to ensure timely resolution and deliver outstanding customer service.