$35,786–$45,213
USD/year
Be the voice of Monzo Business for complex businesses, building trust in the product and service. Manage customer queries, providing exceptional inbound support, and identifying opportunities for customers to get more value from Monzo's products and services. Support businesses through onboarding and growth, uncovering unmet needs and guiding them to relevant features. Spot trends, proactively improve the customer journey, and deliver effortless customer service.