Provide customer service and consultative support to clients remotely via Zoom and phone.
Identify client needs, explain insurance options, and guide them through enrollment.
Participate in training, coaching, and leadership development activities to advance your career.
The company provides customer success and insurance benefits solutions to clients. It operates remotely with a performance-driven culture focused on leadership development and team growth.
Provide responsive, practical customer support across multiple digital and remote communication channels.
Investigate customer needs, monitor requests, and ensure efficient resolution of issues.
Stay current with legislation and industry developments to offer accurate guidance on procurement processes.
The company provides a technology platform to help customers navigate government procurement processes. It fosters a collaborative and customer-focused culture with a remote-first approach.
Implement products and execute ACO initiatives, supporting wellness visits, transitions of care, and active management to meet practice transformation goals.
Train office staff and physicians on value-based care processes and technologies, continuously assessing training needs.
Develop lasting relationships with physicians and executives to enhance financial and quality performance.
Aledade empowers independent primary care practices to thrive in value-based care. Founded in 2014, it is the largest network of independent primary care in the US, with a collaborative, inclusive, and remote-first culture.
Lead data migrations to ensure seamless customer transition.
Process and validate an average of 40+ import tickets daily.
Collaborate with cross-functional teams to resolve technical challenges.
Mangomint is the platform salons, spas, and beauty professionals use to run and grow their businesses. The team is ambitious, collaborative, and works remotely with occasional in-person meetups.
Manage a high-volume book of business, overseeing the full client lifecycle from contract signature to final resolution.
Act as the dedicated point of contact, handling continuous inbound and outbound communications with empathy and professionalism.
Own key case milestones including transportation, documentation, cremation scheduling, and ashes return, coordinating with internal teams.
Meadow is reimagining end-of-life care by combining modern software with compassionate service. The company has grown to become the largest cremation provider in Los Angeles, serving hundreds of families monthly, with a distributed global team that values high standards, empathy, and meaningful work.
Provide customer success and support to SMB and MME customers, resolving inquiries and ensuring value realization.
Leverage AI and automations to surface actionable customer insights at scale.
Collaborate across teams to drive revenue and retention through proactive engagement strategies.
Ada is an AI customer service company that makes customer service extraordinary for everyone. They have powered over 5.5 billion interactions for leading brands, backed by over $250M in funding from tier-one investors.
Own the end-to-end post-sale experience for electric utility customers, serving as trusted advisor and driving platform adoption and ROI.
Monitor account health, identify risks, and lead structured recovery efforts to ensure retention and renewals.
Collaborate cross-functionally with sales, product, and engineering to influence product direction and expand successful use cases.
This company provides an AI-powered technology platform for electric utility customers to improve inspection, maintenance, and asset management. It is a high-growth startup with a passionate, technically focused team committed to innovation and customer outcomes.
Provide exceptional customer service and resolve client inquiries via support tickets and various channels.
Troubleshoot and address client concerns with professional communication and solutions-driven service.
Maintain client satisfaction throughout the booking and travel experience while handling multiple tasks efficiently.
The company is a travel services provider focused on client satisfaction and booking experiences. The team is remote-first, small to medium-sized, and emphasizes a supportive culture with ongoing training.
Handle inbound and outbound calls to schedule no-cost In-Home Health Assessments, engaging members professionally and identifying their needs.
Use active listening, empathy, and strong communication to address concerns, de-escalate difficult interactions, and guide callers to appropriate solutions.
Meet performance metrics, follow call scripts and procedures, and accurately document interactions using contact center software and databases.
This partner company connects members with no-cost In-Home Health Assessments through a remote contact center. The team is target-driven and service-oriented, offering a flexible remote work environment with ongoing training and support.