Remote Customer service Jobs • Communication

As a Member Engagement Representative, you will enhance participants’ journeys toward healthier lifestyles by providing exceptional customer support. This involves addressing inquiries, resolving concerns, navigating systems, managing communications, handling complex queries, and verifying insurance eligibility and benefits.

Be at the center of Virta’s mission, working directly with clients and other members of the team to manage, grow, and expand Virta’s rapidly growing commercial book of business. Contribute to project management, client communications and reporting, presentation content creation, and process optimization. Contribute directly to company growth in a fast-paced, mission-driven environment.

Prepared is on a mission to ensure every emergency gets the perfect response—and that includes our customers. As a Support Specialist on the night shift, you’ll be on the front lines of technical support, helping public safety professionals resolve issues quickly and confidently. This is a remote position with late shift hours aligned to your U.S. time zone.

Support Hazel’s Physical Health provider team with phone calls to families in both English and Spanish. Manage internal chat communications among providers, relay messages to appropriate staff, and create job tickets for school/initiator needs. Provide interpretation and translation services for phone calls, telehealth visits and written medical documentation.

You'll be a key member of our Enterprise support team, resolving complex technical challenges and providing expert guidance to our most valued clients in a fast paced environment. This role will contribute directly to Vimeo’s Sales Assisted Support efforts with focus on troubleshooting and responding to escalated issues, contributing towards insights reporting, and collaborating with teammates to ensure the highest quality support.

As an Engagement Specialist at Zócalo Health, you will connect with members ensuring they receive access to necessary care and services. This role involves outreach, intake scheduling, form support, community events, and partner engagement. The ideal candidate is bilingual in English and Spanish, detail-oriented, and passionate about improving lives.

As an Enrollment Advisor, you will play a key role in expanding Hazel’s mission & care impact by driving the enrollment of children referred by school staff or parent/guardian. You will reach out to the student’s parent and compellingly communicate the value of Hazel’s virtual therapy program. You will help the family complete the steps of our enrollment process until they begin the program.

As our inaugural ALIS Pay Support Specialist, you'll be the first line of support for clients using ALIS Pay, helping them get started, answering questions, and guiding them through setup and training. You'll assist with technical configurations, troubleshoot issues, and help ensure everything runs smoothly. You’ll also help send out communications about system updates or issues, and keep client records organized and accurate.

ModSquad has partnered with a top music streaming platform and is seeking friendly, people-focused Customer Support professionals to join our fully remote team. As a team member, you will respond to customer inquiries via inbound messages in Dutch and English.

As a Customer Operations Adviser (COps), you’ll play a key role in ensuring customers have a great experience with their bank. As the first point of contact, you'll resolve customer issues, from lost cards to app support to gambling spend, with empathy and ownership. You'll also identify when to escalate issues to specialized teams.