Remote Customer service Jobs · LLM

• Support new marketing initiatives across the Vetcove platform.
• Assist with testing ideas and creating engaging content.
• Optimize marketing programs to help veterinarians and pet parents discover Vetcove.

This People Leader will play a critical role in building and leading our Labor and Employee Relations function at Zūm. This role will work with our field locations across 15 states and counting. You will have deep knowledge of how to handle delicate and sensitive employee matters paired with a unique ability to navigate the complexities of Zūm’s business.

As Senior Director, Support, you will own the strategy, operations, and outcomes of Docker’s global Support organization. You’ll lead a high‑performing, customer‑obsessed team across time zones, elevate our enterprise experience, and deliver measurable customer value at scale. This role requires a visionary leader and change-agent who can drive transformation initiatives that position the support organization as a key driver of customer value.