USD/year
Unlimited PTO
12w maternity
12w paternity
You will play a critical role in ensuring excellent customer service and satisfaction, providing timely support, advice, and solutions to customers who face issues or have questions. You will respond to customer needs quickly and effectively across multiple channels, embody the Prepared brand, utilize customer service skills and technical troubleshooting, and report on observed areas for improvement. You will maintain product expertise and manage and prioritize support requests.