USD/year
Troubleshoot technical issues across Flowhub Maui, Flowhub Pay, and hardware integrations (printers, scanners, POS terminals, drivers, networks). Support customers on MacOS, Windows, and iOS setups. Jump into problems head-on via chat, phone, video, and screen-share. Distinguish between software defects vs. setup/configuration issues, and escalate appropriately. Write clear documentation, update our knowledge base, and drive improvements across the platform.