Remote Customer service Jobs • PC Knowledge

The Customer Service Representative works from home, interfacing with customers. This position provides customer service support and resolution of routine problems regarding client's products and services. As a remote Customer Service Representative, you'll join an organically diverse team, providing outstanding customer service experiences.

Deliver superior customer support for antivirus software, managing inquiries about accounts, subscriptions, and technical issues through phone and remote sessions. Efficiently resolve customer issues related to software purchases, renewals, account management, and refunds, ensuring a smooth experience. Guide customers through the installation, reinstallation, and troubleshooting of antivirus programs.