Remote Customer service Jobs • Pendo

In this role, you will be responsible for training and mentoring new hires within the Post Sales organization in addition to developing a training plan for clients based on journey mapping. You will also lead collaborating with portfolio companies on product and certification training for employees along with overseeing training strategies and ensuring that documents are updated. Our ideal candidate is exceptional at serving as a product/subject matter expert, has a “How Can I Help” mindset, and is passionate about training and leading the team to provide an exceptional customer support experience.