As a Reservation Specialist, you'll be the primary point of contact for potential guests, managing reservations and ensuring a smooth booking process. You will coordinate closely with guests leading up to their arrival and engage with property owners and internal teams. Excellent communication and organizational skills are needed to deliver exceptional service.

As the primary contact for guests, delivering exceptional customer service is key in this role. Responsibilities include managing guest communications, handling reservation processes, and providing back-office support such as coordinating with cleaning and maintenance departments. The role requires strong organizational skills, attention to detail, and the ability to learn new software quickly.