This role is an opportunity for a hands-on engineer with eagerness to learn and a passion for Linux and open source technologies to work with some of the best people in the industry at Canonical. From triaging complex cloud environments, desktop and server issues, Linux kernel crashes we’ve never seen before to OS configuration issues and root cause analysis, Canonical provides an expert level of support and satisfaction to our peer groups and customers.
Job listings
Design and deploy networks based on business and technical requirements. Partner with project and program managers to meet overall timelines and resolution of issues. Operate and troubleshoot networks to identify and resolve issues quickly. Take a lead role in the engagement and mitigation of outage causing events or issues. Validate problem descriptions and perform detailed problem diagnosis; track and update problems in trouble-ticketing system.