The Implementation Specialist, Mexico, will be responsible for deploying Shiji’s POS solutions for enterprise customers within the Americas region. This role involves executing technical tasks such as hardware installation, system configuration, upgrades, basic troubleshooting, and user training, all under the guidance of senior team members. The Specialist will ensure seamless installations, address customer needs, and provide post-implementation support.

The POS Installation Technician provides moderate technical support for Point-of-Sale (POS) equipment, communicating remotely via phone and email to ensure customer satisfaction and revenue growth. This role involves responding to inbound communications and working directly with clients to provide account support and problem resolution. Success requires the ability to work independently while delivering exceptional customer experience.