Seeking a dedicated Web Administrator to oversee the migration and management of the Agency’s flagship website, ensuring functionality, accessibility, and performance. Collaborating with IT and content teams, optimizes content using Drupal CMS, enforces web standards, and resolves technical issues. Ensures a seamless user experience while translating technical concepts for stakeholders.

The Website Support Specialist ensures customers receive top-notch support for their website needs by managing and resolving website support requests and troubleshooting issues. The role involves direct communication with customers via email with screenshares/calls expected upon request and requires solid WordPress web design and customer service skills.