The Implementation Manager is responsible for day-to-day operations of an Implementation  Team ensuring customers realize the full value of Granicus’ software and services. Leading with confidence and care, promoting a high performance culture emphasizing empowerment, quality, productivity, and goal attainment are foundational principles of this role.

Join the Customer Success Operations Team as an Implementation Manager! This role involves steering the fulfilment and onboarding process of our customers. You will focus on relationship-building, meet fulfilment targets, and ensure clients are equipped to make full use of our product.