As a Customer Programs Manager, you are responsible for orchestrating the implementation of Skyflow’s most important Customers, managing the end-to-end delivery from contract signing through successful Go-Live, acting as the main point of contact for customers. This role stewards bespoke implementations with Product Managers and Solutions Architects, managing relationships with strategic enterprise Customers, enabling Customers in their journey of protecting and governing sensitive data.

Manage several individual but related projects to the required standard of quality within the specified constraints of time and cost for the customer. Ensures the coherence of the Program and develops and maintains the appropriate environment to support each individual project within it. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.

The Rackspace Senior Engagement Manager will manage related projects to the required standard of quality within the constraints of time and cost. The projects are typically medium to large, with medium complexity, and have high risk exposure. They will ensure the coherence of the Program and develop and maintain an environment to support each individual project within it. They are responsible for the program producing a result which is capable of achieving the benefits defined in the Statement of Work.