Remote Operations management Jobs • Healthcare

As the Customer Experience Manager, you’ll lead the charge in building and scaling a high-performing CX team at one of the fastest-growing healthcare start-ups. This role will manage and develop a team of CX Associates, collaborate with teams across Product & Engineering, Revenue Cycle Management and Provider Operations. You’ll collaborate with external vendors and BPO partners, and lead critical operational projects from ideation to execution.

Seeking a Virtual Assistant with a strong Management and Healthcare background to step into a leadership role. This is a permanent, high-responsibility position intended to reduce the Owner’s direct operational stress and allow them to step away from daily oversight. The role requires proven supervisory skill, a strong background in staffing/HR compliance, and the drive to contribute to agency growth.

This is a full-time remote role for a Manager, Patient Care Coordination who will be responsible for leading and developing the Patient Care Coordination team to provide exceptional support for daily clinical operations and contribute to the growth of the clinical practice and the company. The role requires someone who is able and willing to work a 9:00 AM PST - 5:00 PM PST work schedule.

The Manager of Clinical Services and Operations provides day-to-day operational leadership, ensuring that Backpack Health’s clinical teams deliver high-quality, compliant, and efficient care. This role bridges clinical excellence with operational performance, aligning people, processes, and technology to support organizational growth.