$215,000–$260,000
USD/year
Architect the end-to-end post-sale journey across every touchpoint—from onboarding to renewal, owning the vision and execution for a high-scale, high-touch experience that delights customers of all sizes, partnering with Product, Sales, and Marketing to infuse the voice and needs of the customer into company-wide initiatives. You will lead multiple functions and cross-functional initiatives, champion the customer, and design experiences that drive loyalty and growth.