Remote Operations management Jobs

Deliver effective parts procurement and maximise parts margins across all Activate Accident Repair Group sites. Lead and manage the AAR Parts function, ensuring that the right level of resource is always available. Define and communicate the Parts strategy and structure to the team, ensuring clarity on processes and responsibilities.

Lead and scale the entire post-sale customer journey—from onboarding through renewal, ensuring customers are set up for success, supported when needed, and consistently achieving value on our platform. You'll lead teams in Onboarding, Support, Customer Success, and Ongoing Services. Primary responsibilities include customer experience strategy, revenue & operational responsibility, and process, data, and systems optimization.

The Senior Manager of Retail Operations will lead and optimize end-to-end operational execution across all North American retail locations for Deckers Brands (HOKA & UGG). This pivotal role is accountable for delivering a best-in-class consumer experience, elevating store efficiency, and driving operational excellence across the fleet. The role works in close collaboration with cross-functional partners.

This role is responsible for conducting all onsite training for new Drybar shops and supports franchisees and their teams during the critical time of 120 days prior to opening through the completion of the onsite training and a minimum of 90 days post-opening. This position will work independently during the on-site training but will collaborate with both Development and the Operations departments to ensure the onsite training process runs smoothly prior to arriving on site.

Lead high-impact, cross-functional initiatives from scoping to execution, ensuring alignment, accountability, and measurable outcomes. Identify and solve strategic or operational problems that don’t clearly fall within a single team’s remit, often in ambiguous or fast-changing areas. Design and implement scalable systems, workflows, or processes that improve efficiency, quality, or decision-making across the business.

As Operations Associate you will support business operations, manage the entire customer lifecycle from quote generation to invoice collection, and work closely with the CEO to optimize our financial processes.

The Manager, Workplace Strategy & Site Operations will play a pivotal role in optimizing our distributed work model by leading our real estate strategy and supporting our global team's physical environment needs. This individual will be responsible for strategically evaluating, planning, and managing physical spaces for intentional company gatherings, flexible co-working solutions, and employee home office support. This role is crucial in ensuring that our physical interactions are impactful, efficient, and align with our remote-first philosophy and company culture.

As Sealed’s Program Manager, you will be the link between Sealed and each program we support. You will cultivate and strengthen relationships with utility and government program administrators. You'll lead the launch of new programs, including project management, cross-functional coordination, and resolving problems. You'll ensure accurate implementation of programs, monitor for program updates, and manage cross-functional updates.

Lead the design and execution of a scalable operating model for global post-sale teams—including CS, Support, and Professional Services. Responsible for customer journey mapping, end-to-end retention forecasting, and driving automation and process excellence via platforms like Gainsight and Salesforce. Bring a forward-leaning perspective on the use of AI tools and workflow technologies to increase CSM productivity, reduce churn risk, and optimize the customer lifecycle.

Momentus Technologies is hiring a Professional Services Team Lead to join our AMER team. In this role, you'll lead a team responsible for delivering high-quality customer engagements across North and South America, driving time-to-value and customer satisfaction. You’ll work cross-functionally, coach team members, and help scale delivery operations in a high-growth SaaS environment.