Define and launch a unified merchant experience platform, owning vision and architecture.
Cut merchant onboarding effort by shifting high-touch work into self-service experiences.
Ship AI-powered agents and workflows that measurably improve merchant productivity.
Narvar simplifies the post-purchase experience for consumers, working with retailers like GameStop, Sonos, and Nike. With hubs in San Francisco, London, and Bangalore, they serve over 125 million consumers globally.
Define the product strategy and execution for Action Fabric, ServiceNow's headless access layer for agentic AI platforms.
Drive consumption economics and pricing calibration by monitoring live customer signals like agent invocations and token consumption.
Partner with platform teams and leading AI providers to ensure ServiceNow is a first-class action layer inside tools customers already use.
ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with their platform. The company fosters an AI-native culture where technology and talent are unstoppable together, with a focus on innovation and collaboration.
Own platform service strategy and governance, defining API contracts and microservices architecture.
Lead data architecture and monetization strategy, including Snowflake lakehouse and partner data products.
Drive performance, scalability, and international readiness for multi-geography and multi-currency support.
Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. With over 10,000 customers processing $257B annually, they have a collaborative culture evolving toward modern microservices and data strategy.