You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Maintain up-to-date knowledge of supplier systems, policies, and procedures.
We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe.
Answer inbound calls in a professional and friendly manner. Use decision trees to identify caller needs and route calls. Provide basic information based on FAQs and reference documents.
Assist World is a global outsourcing company specializing in remote staffing solutions, connecting businesses with skilled professionals worldwide.