Remote Design Jobs · North America

• Own the strategy and roadmap for design-system documentation and learning resources.
• Create unified information architecture, taxonomy, and vocabulary across design and developer guidance.
• Partner with teams to build a contribution model and structure AI-ready content.

ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help organizations work smarter. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent work together.

• Lead, mentor, and inspire a team of UX designers fostering a collaborative, innovative, and high-performance design culture.
• Guide designers through the full product lifecycle from research and ideation to prototyping, testing, and delivery, promoting best practices in UX design.
• Collaborate cross-functionally with product management and engineering to deliver cohesive, user-centered solutions and articulate the UX vision to executives.

ServiceNow is the AI control tower for business reinvention, providing an AI platform that connects AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together, freeing people from busywork to focus on meaningful work.