Lead the overall digital experience layer across the organization's website and global properties, defining customer journeys, interaction models, and experience strategy.
Drive user research and discovery, translating insights into practical user flows and content structures while building scalable design systems.
Combine qualitative research with analytics and experimentation to drive continuous digital improvement and connect experience decisions to business outcomes.
The company operates in the enterprise B2B technology and cybersecurity space, managing a large-scale global web ecosystem. It is a global organization that prioritizes digital transformation and customer experience.
Develop clear, engaging educational content about HSAs, FSAs, and healthcare benefits.
Apply behavioral science principles to create content that motivates action and improves member outcomes.
Partner with cross-functional teams to design connected content experiences across digital channels.
HealthEquity is a healthcare financial technology company dedicated to saving and improving lives by empowering healthcare consumers. They foster an inclusive and supportive culture, valuing employee growth and well-being.
Lead and evolve a bold, user-centered vision for design and UX across the product portfolio, driving AI-forward strategy.
Build, mentor, and grow a team of senior design leaders, and scale the organization in alignment with company growth.
Own key metrics tying design and AI initiatives to user satisfaction, adoption, and revenue outcomes.
Smartsheet empowers teams to manage work seamlessly and scale solutions, now uniting human teams with AI agents. They have been in business for over 20 years and foster a culture of innovation, collaboration, and impact.
Design clear, accessible, and human-centered content for web and mobile marketplace experiences.
Create product descriptions, educational materials, and decision-support content to help customers understand complex healthcare products.
Partner with cross-functional teams to develop content strategies and standards that improve customer confidence and business outcomes.
Our partner operates a healthcare marketplace for customers to discover, compare, and manage health and financial products. They are a growing company with a focus on user-centered design and innovation.
Design and write clear, human-centered content for mobile and web marketplace experiences.
Develop compelling product descriptions and decision-support content for healthcare and financial products.
Partner with UX, Product, Research, and Marketing to deliver consistent, customer-centered content.
HealthEquity empowers healthcare consumers by providing health savings accounts and related financial products. They are a mission-driven company focused on connecting health and wealth, with a culture that values inclusion and authenticity.