$103,200–$178,400/yr
- Serve as Incident Commander, leading real-time response efforts, managing communication across teams, triaging issues, and driving resolution of high-priority incidents.
- Execute documented runbooks for troubleshooting and resolving production incidents involving AWS services and Kubernetes Clusters.
- Collaborate post-incident with engineering teams, performing root cause analysis, documenting lessons learned, and driving the implementation of durable solutions.