Highland Electric Fleets provides Electrification-as-a-Service to make electric fleets accessible and affordable, partnering with school districts, municipalities, and fleet operators. Founded in 2019, the company is North America's leading EaaS provider and serves as the Official Electric School Bus Provider of the LA28 Olympic and Paralympic Games.
Cultivate and maintain strong customer relationships post-sale, acting as the customer's advocate and champion throughout the journey.
Guide customers through onboarding, training, and account management, coordinating with internal teams and dealers for a smooth transition to electric school buses.
Use data analysis to identify improvements, resolve issues, and drive customer satisfaction and retention.