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About the Role:
- Own post-sale customer relationships and drive retention.
- Serve as the customer's advocate across internal teams.
What You'll Do:
- Manage onboarding, training, and account growth.
- Analyze data to improve operations and resolve issues.
Qualifications:
- 2+ years in customer-facing roles like CS or account management.
- Strong project management and communication skills.
Benefits:
- Competitive salary and performance bonus.
- Health, vision, dental, and 401(k) match.
Highland Electric Fleets
Highland Electric Fleets provides Electrification-as-a-Service to make electric fleets accessible and affordable, partnering with school districts, municipalities, and fleet operators. Founded in 2019, the company is North America's leading EaaS provider and serves as the Official Electric School Bus Provider of the LA28 Olympic and Paralympic Games.