Similar Jobs
See allCustomer Success Manager
Samsara
US
Customer Success
Account Management
SaaS
Strategic Customer Success Manager
Connecteam
US
Customer Success
Enterprise SaaS
Account Management
Director, Account Management
SugarAI
US
Customer Success
Account Management
CRM
Customer Success Manager, MM/ENT
Jobgether
US
Customer Success
B2B SaaS
Data Analysis
Enterprise Customer Success Manager
Not Specified
Canada
Customer Success
Account Management
SaaS
What You'll Do:
- Build success roadmaps and track KPIs quarterly.
- Monitor account health and mitigate renewal risks.
- Partner with AM and RM on growth and retention.
What You'll Bring:
- 2-3 years of ERP or enterprise software experience.
- Proven B2B SaaS customer portfolio management.
- Executive presence with C-suite presentation skills.
Perks & Benefits:
- Medical, dental, and 401(k) match.
- Flexible Time Off or generous PTO and parental leave.
- Teladoc, EAP, and training libraries.
Why WorkWave:
- Award-winning culture and recognition.
- Remote-first flexibility across 30+ states.
- Real impact on client success.
WorkWave
WorkWave empowers service professionals with software solutions to run their businesses more efficiently and deliver exceptional service. As a global tech leader with a startup's energy, they maintain a laid-back, high-performing, customer-obsessed culture.