Hinge Health

1 open remote positions

Hinge Health uses technology to scale and automate healthcare delivery for musculoskeletal conditions, affecting over 1.7 billion people worldwide. The company is partnered with 50+ health plans, serving over 20 million people across 2,550 employers, with offices in San Francisco, Montreal, and Bangalore.

Benefits Overview 1 of 1 jobs

401(k) (1) Dental (1) Medical (1) Vision (1)

Open Positions

  • Diagnose, investigate, and resolve member product issues while managing the end-to-end RMA process for replacements and returns.
  • Cross-train with the Internal Tools support team to field and resolve internal tickets from the Care Hub.
  • Serve as an escalation reviewer for the Technical Support team, ensuring quality in troubleshooting and adherence to metrics.