Member Support Specialist

THE OPPORTUNITY:

• Assist members throughout their journey with Hinge Health, becoming an expert in offerings, eligibility, and billing.
• Use critical thinking to address questions and navigate multiple systems to provide efficient resolutions.

BASIC QUALIFICATIONS:

• Available to work variable shifts within 4am-8pm PST, including evenings, weekends, and holidays.
• At least one year of experience in a call center or customer-facing role.
• Strong communication skills and ability to manage multiple processes simultaneously.

WHAT YOU'LL LOVE ABOUT US:

• Comprehensive medical, dental, and vision coverage with inclusive healthcare benefits.
• 401k retirement plan with company match and stock purchase plan.
• Modern life stipends for learning and development.