Lastminute

1 open remote positions

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages, helping people travel the world with an inclusive, international team of over 48 nationalities.

Benefits Overview 1 of 1 jobs

Learning platforms (1) Leave options (1) PTO (1) Travel discounts (1) Volunteering days (1)

Open Positions

CS Transformation & Implementation Specialist

Spain Portugal Romania

  • You will lead the end-to-end transformation of our Customer Service platform, including Zendesk implementation and AI integration.
  • You will drive discovery, solution design, and workflow optimization across contact channels to improve efficiency.
  • You will collaborate with cross-functional teams to deliver and measure the impact of new systems and automation initiatives.

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