Remote Customer service Jobs · Agile

Take end-to-end accountability for customer service delivery in the international market. Manage service quality and optimize portfolios. Collaborate with top management to drive success.

Join Source Meridian as a Tech Customer Success! We are looking for someone with strong proficiency in SQL, basic knowledge of Python, and familiarity with CLI. You'll need experience with cloud platforms (preferably GCP) and knowledge of agile methodologies. Apply if you reside in Colombia or Ecuador and want to be part of one of the best tech-health companies!

Accountable and primary responsible for managing contract fulfillment with focus on time, quality and cost. Responsible for development of offers for contract expansions and simple renewals, as well as for escalation and claim management. Accountable and responsible for E2E execution of standard farming and upselling.