Design and implement AI-powered workflows that eliminate repetitive manual tasks and improve operational efficiency across departments.
Integrate business platforms and build automations that synchronize data across marketing, sales, operations, and customer management systems.
Evaluate and deploy AI tools using modern language models and automation platforms, continuously optimizing processes for measurable business impact.
Our client is a fast-growing home services company committed to operational excellence and innovation, leveraging technology to streamline customer acquisition, sales, and service delivery. As the company continues to grow, they seek an AI Implementation Specialist to build scalable AI-powered systems and drive operational efficiency across the business.
Design and implement AI-driven workflows across finance, operations, scheduling, and data management.
Audit existing processes to identify automation opportunities and optimize operational efficiency.
Train cross-functional teams on AI tools and ensure seamless integration with existing systems.
Scale Army Careers is a talent acquisition firm specializing in placing professionals for remote roles. They focus on matching skilled candidates with U.S.-based clients, emphasizing efficiency and cultural fit.
Run recurring customer sessions and build interfaces, automations, data models, and integrations to turn solution vision into working systems.
Make the calls that close the gap between designed and real systems, using AI efficiently and reinvesting saved time in customer engagement.
QA your own work against actual user behavior and create reusable build patterns that extend impact beyond individual engagements.
Airtable is a no-code app platform that empowers people closest to the work to accelerate critical business processes. With over 500,000 organizations using the platform, including 80% of the Fortune 100, Airtable is redesigning how work gets done.
Design, build, and maintain AI-powered workflows for internal operations and client projects.
Implement integrations between CRMs, project management systems, and AI services.
Analyze client processes and recommend automation solutions.
They are a growing AI automation consultancy that helps businesses streamline operations through intelligent automation, AI-powered workflows, and process optimization. Their culture is entrepreneurial, collaborative, and focused on continuous learning, innovation, and practical problem-solving.
Configure and optimize AI assistants and workflow automation solutions to support business operations.
Integrate AI platforms with CRM systems, telephony, collaboration tools, and enterprise applications.
Monitor performance, troubleshoot issues, and refine workflows to improve efficiency and user adoption.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. They focus on efficient, objective hiring with a collaborative, international team.
Lead the development and delivery of CX automation and AI initiatives from scoping to production.
Build and maintain AI agents and automated workflows to improve specialist effectiveness and reduce manual handling.
Own the technical delivery of CX tooling and integrations, ensuring reliability under operational load.
Remote solves modern organizations' biggest challenge of navigating global employment compliantly. It is a fully remote company with a global team working across 6 continents, fostering a culture of innovation and async work.
Act as a strategic partner for customers, navigating complex business challenges through advisory-led professional services.
Lead design and deployment of modern automation and AI-native solutions to drive digital transformation.
Manage concurrent projects, ensuring delivery of measurable organizational change and customer value.
Smartsheet provides a cloud-based platform for work management, enabling teams to collaborate and automate workflows. With over 20 years in business, the company employs thousands and values innovation, inclusivity, and employee growth.
Drive the full sales cycle for WX service lines including agile transformation, ITSM, digital workplace, and AI-enabled work management.
Develop and maintain a pipeline at 3x quota target while building genuine partner relationships with Atlassian sales and channel teams.
Bring qualification discipline and a mutual close plan to every deal, ensuring accurate forecasting and pipeline reporting.
Cprime is an AI-first, human-centered partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift enterprise toward AI native thinking. Founded in 2003 and headquartered in the US, the company serves over 300 Fortune 500 clients and brings deep expertise across Atlassian, IBM Apptio, ServiceNow, cloud, data, and enterprise agility.
Lead operational transformation for Global Support, driving AI-enabled workflows, analytics, and automation to scale customer operations.
Own support intelligence, escalation governance, and operational readiness, partnering with Product, Engineering, and CX teams.
Build future-state support operating model through telemetry, systems optimization, and cross-functional alignment.
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. As a global leader in critical communications, it fosters a culture focused on protecting people and communities during critical moments.
Define and execute Roofr's post-sale customer experience strategy, leveraging AI and automation to accelerate time-to-value and improve retention.
Lead customer support, onboarding, and retention teams, building scalable processes and a customer-first culture.
Partner cross-functionally with Product, Engineering, Sales, and Marketing to optimize the end-to-end customer journey.
Roofr provides a CRM platform for roofing contractors, integrating sales tools like aerial measurements and digital proposals with payments and material ordering. They are a successful startup with a strong culture, solid financials, and a growing team.
Design and build AI-driven support workflows using Forethought, Salesforce, and Jira.
Improve AI resolution, deflection, and routing accuracy through continuous testing and optimization.
Partner with cross-functional teams to deploy scalable, governed automation that enhances customer experience.
Granicus provides cloud-based solutions for government agencies to improve interactions with constituents. Over 25 years, they serve 5,500 agencies and 300 million citizens, with a remote-first culture.
Design and implement omnichannel customer experience strategies using AI-powered workflows to automate research synthesis and journey analysis.
Lead cross-functional initiatives to align CX initiatives with business objectives and drive measurable growth.
Apply advanced research methods, journey mapping, and predictive analytics to create detailed personas and actionable insights.
ELEKS is a software development and product design company that helps businesses deliver innovative digital solutions. The company has a global team and focuses on building high-quality, scalable products with a collaborative culture.
Own and optimize the internal systems ecosystem, ensuring tools are integrated and driving business value.
Evaluate how tools work across departments, eliminate redundancies, and improve workflows.
Drive tool adoption, system integrations, and embed AI capabilities into daily operations.
Censys provides real-time Internet intelligence and actionable threat insights to global governments and over 50% of the Fortune 500. They are a mid-stage company with a culture focused on innovation and diversity.
Own and grow a portfolio of strategic customers, guiding them from go-live through long-term value realization.
Serve as a trusted advisor to executive sponsors, aligning AI-driven solutions to strategic business outcomes.
Drive adoption, engagement, and expansion of the Moveworks AI Assistant across ServiceNow workflows.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together.
Own the customer's post-sales journey end to end, building executive relationships and driving renewals and expansion.
Translate customer goals into a platform roadmap tied to measurable business outcomes with a discovery-first mindset.
Support delivery governance on multi-track programs, leveraging AI and best practices to drive durable customer satisfaction.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company builds an AI-native culture where technology and talent are unstoppable together, with a global workforce.
Own the relationship with every managed and self-serve Premium account, handling onboarding, escalations, and day-to-day communication for a focused book of a few dozen accounts.
Generate expansion pipeline by spotting renewal risk early, keeping accounts healthy, and creating qualified opportunities for the sales team.
Build an AI-native Customer Success function by supervising and correcting AI agents as they automate operational work, shifting your time toward judgment, relationships, and growth.
Browse AI provides an AI-powered platform for web data extraction, monitoring, processing, and automation, helping entrepreneurs and enterprises scrape, monitor, and automate data extraction from any website without code. They are a remote-first Canadian startup serving over 2,000 customers globally, with a lean team and a culture of automation and AI innovation.
Lead cross-functional operational projects and implement AI-powered systems to enhance organizational efficiency.
Analyze workflows to identify inefficiencies, develop SOPs, and introduce scalable procedures.
Manage project management platforms like ClickUp, build dashboards, and ensure teams stay aligned on priorities.
This client is a growth marketing agency helping consumer brands scale through performance marketing and data-driven strategies. They combine strategic thinking with execution excellence, leveraging AI-powered workflows to improve internal operations.
Leverage AI-driven capabilities to drive the cloud and platform roadmap across 1+ teams, ensuring alignment with infrastructure and security best practices.
Act as a servant leader and champion of agile and AI-enabled ways of working, fostering continuous learning and innovation.
Utilize AI-powered analytics to define and report key performance indicators for global agile teams.
Granicus builds and implements technology that transforms the Govtech industry by bringing governments and constituents together. Serving over 5,500 government agencies and 300 million citizen subscribers, the company has been on the GovTech 100 list and recognized as a best place to work.
Developing and executing service readiness plans for new product launches, including training materials, knowledge base updates, and operational procedures.
Collaborating with product development, engineering, and customer success teams to ensure a seamless transition from launch to customer service.
Monitoring key performance indicators and customer feedback post-launch to drive service improvements.
Zscaler accelerates digital transformation with a cloud-native Zero Trust Exchange platform, leveraging the world's largest security data lake to protect customers from cyberattacks and data loss. The company fosters a high-impact, high-accountability culture focused on customer obsession, collaboration, and ownership.
Own the performance of customer-facing AI experiences across Ashley Digital's brands, combining customer insights, conversation design, analytics, and knowledge management.
Design, test, and continuously improve conversational experiences through prompts, response logic, and system instructions to ensure natural, helpful interactions.
Analyze AI performance using KPIs like CSAT, resolution time, and conversion to identify optimization opportunities and drive measurable business results.
Ashley Digital is the e-commerce engine behind Ashley Furniture, driving online retail for home furnishings across all platforms. They are a fast-moving, highly collaborative team with a remote-first culture, combining the energy of a tech company with the stability of an industry leader.