Help build AI-powered automations across Forethought, Salesforce, and Microsoft Copilot.
Support the design of workflows for auto-resolution, case enrichment, and routing.
Contribute to measurable improvement in AI resolution rate and automation coverage.
We build cloud-based solutions for government communications, website design, meeting management, records management, and digital services. With over 5,500 government agency clients and 300 million subscribers, we have a remote-first culture and have been recognized as a top workplace.
Maintain and optimize Customer Experience platforms like Zendesk and AWS Connect, managing triggers, automations, and workflows.
Drive the generative AI and automation roadmap, configuring and training AI solutions to improve customer support efficiency.
Monitor AI performance metrics, audit user permissions, and produce reports to support workforce management and system health.
Turnitin is a recognized innovator in global education, providing learning integrity solutions to over 16,000 institutions worldwide. It offers a remote-first culture with a diverse community of colleagues in over 35 countries.
Execute essential system enhancements and resolve process issues that directly support customer experience teams.
Proactively address access needs and implement minor yet impactful changes to keep operations running smoothly.
Leverage AI tools to inform troubleshooting strategies and optimize system configurations.
Sitetracker provides a platform for managing infrastructure deployments. The company focuses on operational excellence and customer experience, with a collaborative and growth-oriented culture.
Own enterprise customer relationships as the primary technical support partner for a portfolio of enterprise customers.
Solve complex technical problems across NICE CXone and related applications, including routing, telephony, and APIs.
Leverage AI-powered tools to accelerate investigations, gain customer insights, and drive proactive outcomes.
NICE develops software products used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, they are consistently recognized as an innovation powerhouse in AI, cloud, and digital.
Manage and execute on implementations & projects for customers, performing detailed discovery around CRM usage.
Act as a subject matter expert on Outreach technologies, partnering with project managers and customer stakeholders.
Support adoption of AI-enabled workflows and collaborate with client technical experts to establish configuration testing plans.
Outreach is the only complete agentic AI platform for revenue teams, infusing AI to automate workflows and power sales motions. Founded in 2014, Outreach is a growing company with a culture of innovation and collaboration.
Handle escalated L2 support tickets for an AI-powered conversational platform, investigating and resolving complex issues such as logic failures and integration errors.
Perform root cause analysis, document findings in defect reports and troubleshooting guides, and maintain runbooks and knowledge base articles.
Distinguish between bugs and feature requests, escalate to L3/L4 engineering, and support UAT test case execution during platform releases.
Miratech is a global IT services and consulting company that helps visionaries change the world through digital transformation. With nearly 1000 full-time professionals and a culture of 'Relentless Performance', the company achieves a 99% project success rate and operates across 5 continents.
Provide prompt, empathetic, and clear communication to resolve user issues and create a positive support experience.
Debug and troubleshoot complex technical problems across the platform, collaborating with engineering teams as needed.
Identify patterns in support requests to address root causes, anticipate user needs, and advocate for customers in product decisions.
Nooks is an applied AI lab building the Agent Workspace for GTM, designing AI agents for sales actions. With over 1,500 customers and $70M+ raised from top VCs, we've tripled ARR each year for 3 years and built a high-caliber team.
Map operational workflows across Sales and broader organization to identify friction and build scalable AI-powered solutions.
Partner with Revenue Operations to design and deploy intelligent workflows, automations, and playbooks.
Drive adoption by creating documentation, guardrails, and training to ensure systems are embraced and trusted.
1mind builds the next generation of revenue teams with a platform that deploys AI-powered Superhumans to serve buyers across the entire journey. As a rapidly growing startup, the company fosters a high-ownership, collaborative culture where every team member drives impact.
Own the production lifecycle of deployed AI capability across the Sales division, including iteration, bug fixing, and regression testing.
Deliver hands-on technical builds using platforms like Claude, Agentforce, Salesforce, and MCP connectors to a production standard.
Monitor ICP-relevant signals and design agentic workflows that surface or act on account events, persona moves, and supply chain news.
RELEX Solutions creates cutting-edge supply chain and retail planning software to increase adaptability, efficiency, and sustainability in the consumer goods and retail value chain. With over 2000 employees globally, we work in small teams where everyone's input is valued and we ensure we have fun while solving challenging problems.
Lead the design and deployment of Agentforce and AI-powered automation within the Salesforce Financial Services Cloud ecosystem.
Develop and optimize agent topics, actions, and workflows using advanced prompt engineering for financial services scenarios.
Integrate Agentforce with MuleSoft APIs and external platforms to extend functionality and enhance advisor tools.
Mariner is a financial services firm that offers wealth management and advisory services. The company cultivates a culture of camaraderie, teamwork, and professional growth, providing progressive opportunities for associates.
Partner deeply with customers throughout the delivery lifecycle of AI Agents on the Moveworks Platform, from vision-lock to launch.
Architect and design custom AI solutions by integrating enterprise systems like ServiceNow, Workday, and Jira.
Serve as a trusted advisor, helping customers develop their Agentic AI roadmap and synthesize feedback to influence product evolution.
ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with an AI platform that brings together any AI, data, and workflow. The company fosters an AI-native culture with a focus on flexible work and family leave programs, supported by a large employee base with competitive compensation.
Own high-complexity escalations end-to-end, debug and drive them to closure, and serve as incident coordinator during production incidents.
Use AI tools like Cursor to triage, diagnose, and resolve issues faster, build scripts and automations, and share workflows with the team.
Act as a bridge between Technical Support, Engineering, and Product, translating recurring customer pain into prioritized feature requests.
Velora is a unified company formed from Aplos, Raisely, and Keela, dedicated to helping nonprofit organizations thrive with a suite of tools for fundraising, donor management, financial tracking, and communications. As one team, we bring combined expertise and a commitment to making nonprofit work easier, more impactful, and sustainable.
Provide fast, effective customer support across chat, email, Slack, and video (24x7).
Troubleshoot integrations, APIs, and cloud infrastructure issues with clear, helpful solutions.
Proactively identify emerging trends, escalate crucial feedback, and improve documentation.
Sprinto is an autonomous trust platform that centralizes trust requirements across security frameworks, vendors, and customers. Backed by top-tier investors such as Accel, Elevation, and Blume Ventures, the company has raised $31.8M in funding and is trusted by over 3,000 organizations across 75 countries.
Execute against high-priority tooling and automation initiatives across the operational stack.
Build and iterate on workflows, integrations, and automations that improve day-to-day efficiency.
Identify gaps or inefficiencies in current tooling and proactively address them.
Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces. Founded in 2016, the company is a remote-first team of over 1,000 people and profitable since 2022.
Own the technical sale end-to-end, from discovery to technical close, designing tailored demos and POCs.
Act as a strategic deal partner, influencing deal strategy and ensuring technical commitments are met.
Help buyers build AI-driven solutions and stay current on AI agents, LLMs, and automation trends.
Tray.ai is an enterprise orchestration platform for data and AI, unifying AI agent building, integration, and automation. Trusted by major companies like Cisco and Capital One, it has been named a Gartner Visionary for iPaaS and is growing rapidly.
Identify workflows where AI agents can achieve 10-100x efficiency gains, build the business case, and align with domain leadership.
Design and implement agentic workflows integrating CRM, ERP, ticketing, and other enterprise systems with human-in-the-loop checkpoints.
Own production agent performance, track KPIs, tune prompts and retrieval, and provide observability for continuous improvement.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. The team consists of highly dedicated professionals from world-class institutions, working in a challenging and collaborative culture.
Own end-to-end technical support for enterprise and strategic customers in APAC, debugging and resolving advanced issues with APIs, model behavior, and infrastructure.
Serve as the primary technical contact for APAC, managing high-volume requests during business hours and advocating for regional needs with product and engineering teams.
Create and maintain technical documentation, train future hires, and automate repetitive tasks to improve support efficiency and scalability.
Mistral provides full-stack AI solutions including frontier models, developer tools, and compute for enterprises across high-stakes industries. The global team of diverse, low-ego professionals is distributed across Europe, North America, Asia, and the Middle East, fostering a collaborative and innovative culture.
Deploy and configure Outreach's AI Revenue Agents in real customer environments.
Partner with Sales, Marketing, and RevOps stakeholders to map GTM workflows.
Customize and tune AI behavior using prompts, data integrations, and system configurations.
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. They work with world leading enterprise organizations like Databricks, SAP, Siemens, and Verizon.
Design and ship end-to-end AI solutions using code-first development, agent frameworks, APIs, and low-code platforms.
Embed within business teams to identify automation opportunities and translate goals into agentic workflow specifications.
Act as in-team AI expert, training colleagues and iterating on workflows based on usage feedback.
Emplifi is the only Autonomous CX platform unifying social marketing, commerce, and customer care for more than 20,000 brands worldwide. The company operates internationally with a fast-paced culture, emphasizing trust, flexibility, and professional growth.
Build AI agent workflows for outbound sales, including lead qualification, outreach, and human-in-the-loop handoff.
Use Python, SQL, and APIs to create tools, integrations, and automations for GTM experiments.
Collaborate with Sales, Growth, Data, and Operations to turn feedback into system improvements and document learnings.
CloudWalk is a financial services company focused on providing AI-native solutions for SMB merchants. The company is built around a culture where AI is not a side project but the core of how they build, sell, support, and scale.