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Visual Matrix
Visual Matrix
3 open remote positions
Visual Matrix is a hospitality technology company that helps hotels maximize revenue, improve operations, and deliver exceptional guest experiences. The company has a customer-centric, collaborative, and entrepreneurial culture with a builder mindset.
Salary Distribution
3 of 3 jobs
Benefits Overview
2 of 3 jobs
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(2)
(2)
(2)
Open Positions
Build and lead the Customer Success organization from the ground up, owning GRR, NRR, renewals, and expansion revenue. Recruit, coach, and develop a high-performing team of Customer Success Managers while implementing health scoring and KPIs. Partner with Sales, Product, Engineering, and Support to improve customer outcomes and champion AI and automation.
Customer Success
Account Management
SaaS
Leadership
AI
Own the full sales cycle from prospecting through close for new SMB hotel customers. Generate pipeline through outbound prospecting and convert inbound opportunities. Consistently achieve and exceed quarterly new ARR quota.
B2B SaaS Sales
Consultative Selling
Pipeline Management
CRM
Outbound Prospecting
Manage a portfolio of high-value customer accounts and own renewals and expansion opportunities. Conduct regular business reviews and success planning sessions to drive product adoption and mitigate churn. Partner cross-functionally with Sales, Product, Support, and Implementation to deliver an exceptional customer experience.
Customer Success
Account Management
B2B SaaS
Communication
Problem Solving