Job Description
As an Enterprise Solutions Architect at HumanSignal, you'll partner with Customer Success Managers to guide enterprise customers through setup, configuration and customization, workflow design, integration, and ongoing optimization of Label Studio Enterprise. You will be their trusted technical advisor post-sale, architecting solutions, troubleshooting issues, and ensuring seamless integration with customer AI/ML pipelines, while collaborating with Product, Engineering, Support, and Customer Success teams.
You will drive technical onboarding; advise on integrations between Label Studio and customer AI/ML workflows; develop custom solutions; troubleshoot advanced technical issues; deliver enablement, workshops, and technical documentation; act as a trusted technical advisor; surface customer feedback; and contribute to internal best practices.
About HumanSignal
HumanSignal is building the platform that powers the creation, curation, and evaluation of high-quality data for AI, offering tools used by leading AI teams.