Operations Specialist

We are looking for an Operations Specialist based in Brazil to join our Operations Payins team. The main responsibility of this role is to ensure our operations run smoothly and that all the processes are optimized, internally and externally. Your responsibilities include: Identify problems, operational issues, and potential concerns. Work closely with the rest of the company to make their life easier, by providing the information they may need, such as transactions information, feedback from our local providers, and analysis of the current issues that may be affecting our clients and our local processes. Analyzing performance results and promoting optimizations in order to get the best conversion rates possible. Recommend solutions based on the research and analysis, make presentations and reports that support the recommended solutions to the identified problems and concerns.