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Leadership and Team Development:
- Lead and develop Customer Engineers, setting clear expectations for technical quality, customer accountability, and measurable outcomes.
- Build a culture of technical curiosity, practical problem solving, and reusable knowledge.
Customer Engagement and Solution Delivery:
- Prioritize strategic engagements to increase realized value, resolve gaps, and support broader adoption.
- Join complex engagements to guide discovery, solution design, technical validation, and stakeholder alignment.
Cross-Functional Collaboration and Scaling:
- Connect customer needs to Product and Engineering, partner with Customer Success, Implementation, Sales, and Solutions Engineering.
- Turn proven solutions into repeatable workflows and enablement for the wider field.
Motive
Motive empowers people who run physical operations with tools to make their work safer, more productive, and more profitable. Serving nearly 100,000 customers across industries like transportation and logistics, Motive combines AI with fleet management to automate manual tasks and provide complete visibility.