About the Role:
- Operate at the crossroads of AI product strategy, (pre) sales and customer success.
- Define, develop, and launch conversational AI agents.
- The role blends strategic thinking with hands-on agent design.
What you'll do:
- Serve as a strategic partner to customers, supporting the evolution, execution, and adoption of concrete AI initiatives.
- Convert business requirements into well-designed, high-performing AI agents.
Requirements:
- Bachelor's degree in Computer Science, Information Systems or a related discipline.
- MBA or similar experience combining technology and business operations is a notable advantage.
- Experience with conversational design principles and customer experience strategy.
NICE
NICE Ltd. software products are used by 25,000+ global businesses. They specialize in customer experience, fight financial crime, and ensure public safety and have over 8,500 employees across 30+ countries.