$130,050–$180,600
USD/year
As a Senior Program Manager of the Member and Agent Intelligence Operations team, you will be responsible for delivering successful insights, initiatives and recommendations to improve our member experience. As a program leader, you will use quantitative and qualitative analysis to identify areas of opportunity that provide the most value towards our KPIs. You will translate insights into recommendations, and through cross-functional partnerships, help launch initiatives to improve the member and agent experience.