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About the Role:
- This position is fully remote and involves working independently in a fast-paced environment.
- You will engage with customers across the country through phone, email, and chat to support their loan applications.
Key Responsibilities:
- Handle inbound and outbound calls and emails through our dialer system.
- Help customers verify information, upload documents, and answer questions about loan options.
- Go the extra mile to build trust and loyalty while meeting monthly performance metrics.
Skills & Expertise:
- 1-2 years of call center experience, preferably with a dialer system.
- Excellent communication, customer service, and sales skills.
- Ability to work independently and adapt to changing customer needs.
Reprise Financial
Reprise Financial is on a mission to simplify the financial journey for customers, making personal loans accessible and transparent. We foster a workplace built on innovation, collaboration, and kindness, providing tools and support for employees to thrive.