Customer Success Architect

As a Customer Success Architect at Camunda, you will be a member of a fast-growing global team that is part of our larger Customer Success organization. As a Customer Success Architech, you ensure that our customers are capable of realizing value with our products and you will be the primary contact and trusted advisor for all technical matters that focus on strategic adoption. Enable customers to realize value by guiding them along their journey with Camunda from first project to scaled adoption; provide best practices during setup and evolution, develop and drive technical roadmaps, perform health checks, provide elevated support, and design enablement plans tailored to needs. Establish long term relationships with key stakeholders, act as the voice of the customer, collaborate with the account team on strategic development, and contribute to internal projects to improve services and customer experience.