Responsible for the day to day operations of the Speciality Operations Executive escalations management program by investigating, troubleshooting and resolving Coinbase customer issues across multiple channels. Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner. Serve as an escalation point for the Customer Experience organization in high touch escalations.
Job listings
$134,200–$201,300
USD/year
As a Customer Success Architect at Camunda, you will be a member of a fast-growing global team and ensure that customers are capable of realizing value with our products. You will be the primary contact and trusted advisor for all technical matters that focus on strategic adoption, guiding them from first project to scaled adoption.