Appointment Setter / Lead Qualifier

Role Overview:

• Contact new inbound mortgage leads promptly by telephone and establish a professional, friendly connection.
• Follow up with leads according to established processes to maximize opportunities for qualified appointments.
• Conduct structured, scripted qualification calls to gather accurate client information.

Requirements:

• Previous experience in appointment setting, sales, or customer service with excellent English communication.
• Strong organizational skills and CRM discipline for managing a substantial lead pipeline.
• Comfortable following scripts and compliance boundaries while remaining professional and helpful.

Benefits:

• Part-time, fully remote position based in South Africa with UK business hours.
• Opportunity to work with a UK-focused mortgage services operation.
• Exposure to CRM systems, AI tools, and modern remote-working technologies.